Online banking does not feel like a convenience if you are constantly worried about the safety and security of your money and personal information. Recent information breaches at major retailers and news about software vulnerabilities may leave you doubtful that conducting your banking online is actually a safe choice. Relax, PenFed has you covered!
PenFed Online employs a variety of protocols and processes that safeguard your money and your information when you login from your computer.
- HTTPS protocol: When you visit PenFed or login to your PenFed Online account, your browser connects to us via HTTPS, or Hypertext Transfer Protocol with Secure Sockets Layer. Rather than transferring data between our site and your computer in plain text form on an HTTP connection, the HTTPS protocol encrypts the data that is sent and received. Look for “https://” at the beginning of the address bar at the top of your browser, as well as a lock icon—both are signs that you’re on a secure connection.
- Green address bar: Newer internet browsers turn the address bar at the top of your browser green when you are visiting a website with the highest security encryption and authenticity ratings. You might have noticed this feature on other websites such as eBay.com and Amazon.com. The green bar assures you that you are interacting with the true PenFed and PenFed Online website locations, rather than being hijacked to an illegal version designed to steal your personal information or silently download malicious programs onto your computer. Internet Explorer 7, Firefox 3.x+, Opera 9 and Safari 3.2+ are all capable of recognizing and displaying the green address bar.
- 128-bit Encryption: PenFed Online supports 128-bit encryption between your browser and our servers. While in some cases browsers with 40-bit encryption will support PenFed Online, we strongly recommend you use a browser with 128-bit encryption.
- Secure “Log Out” button: When you have completed your transactions with PenFed Online, be sure to exit using the Log Out buttons found in the top menu and at the bottom of each screen. This is the most secure way to exit PenFed Online. Using the Log Out button ensures that session cookies get removed, no pages are cached on your machine, pages containing account information cannot be accessed using the Back button, and the connection between your computer and the mainframe computer hosting your account information has been terminated.
PenFed Online automatically attempts to log you off if you close your browser window, but it is always best to click the Log Out button yourself to bring your banking session to a complete, secure close.